Administrative & Business Services
Junior Customer Center Coordinator
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We are looking for a Junior Customer Center Coordinator to be a part of our Global Operations team.
Do you enjoy working with customers and have experience in logistics, retail or other customer-facing roles? If so, we would be happy to introduce you to the IT industry!
We are supporting the biggest Nordic customers by helping them to get IT products everywhere in the World.
Responsibilities
- Communication with customers, suppliers and internal teams.
- Various procurement, customer care, and service delivery tasks to ensure smooth and timely product deliveries and customer service.
- Fast, accurate, and timely request entry.
- Regular status updates & reporting.
- Creation and regular update of process documentation.
Requirements
- Good spoken and written English language skills.
- Attention to detail and high sense of responsibility.
- Precision, accuracy, and punctuality.
- Team player with a "customer first" attitude.
- Knowledge of MS Office programs.
- Experience working in areas with direct or indirect customer interactions.
- Eagerness to learn and grow into a knowledgeable specialist.
Will be considered as an advantage:
- Experience in customer service, logistics, IT support, or any other relevant field.
- Proficiency in MS Excel.
Benefits
- An international, culture-driven and welcoming environment.
- A hybrid working model — after your probation period and depending on job specifics, flexibility based on business needs.
- Training and growth opportunities, including company-sponsored certifications and learning tailored to your career goals.
- Company events and an active social life.
- Covered telephone expenses (after probation).
- A modern, cozy office in the heart of Riga at Antonijas iela 17 (Magdalena's Quarter), with free parking.
- Gym membership with a symbolic co-payment.
- Company-covered health insurance starting from your first day.
Additional Details:
- 💼 Position type: Full-time | On-site (with hybrid flexibility after probation)
- 🕘 Working hours: 9:00–18:00
- 📍 Location: Riga, Antonijas iela 17
Gross salary range:
1350-1450 EUR
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